Returns FAQ

Returns FAQ's

What is the deadline to request a return with Dance Fit Designs?

You must request a return within 15 days of receiving the item(s). To return an item, you must keep the item in perfect condition, without using or removing the labels and the original packaging.


Who pays for the shipping costs when making the return?

If you are returning multiple items from the same package please return them together to enjoy "Free Return" on all items. If you return the item one by one, you may need to pay an additional shipping fee. Please Note as we use various suppliers the contents of each package must be returned to the individual suppliers.


How long does it take to be refunded?

A full refund will be given once the Item(s), has/have been received and confirmed that the conditions for reimbursement have been met. The sooner you return the item(s), the sooner you will get your refund.


Where is the refund sent?

Your refund will be returned to the same billing used to make the original payment on the order.


How can I make an exchange instead of a return?

We're sorry, but item exchanges are not currently supported. However, you may place a new order before or after receiving a refund, since the return order and the new order are independent processes.